Terms and Conditions

  • Respective Brand owners will be responsible for the quality of product. You can lodge complaints on them through us, if the quality is not found up to the mark.
  • Delivery schedule varies between same day delivery to delivery within three business days depending on the destination city or town. However, in all metropolitan cities we deliver on the same day, within one business days in all major cities & town within two - three business days in all other places.
  • Delivery of certain items may not be possible under certain uncontrollable circumstances. However, you always have a right to get 100% refund of your money.
  • No claim of whatsoever nature under any circumstances will be tenable other than the claim for 100% refund of payment made. All such claims if any, are to be raised within 24 hours of delivery /non delivery.
  • In case of any complaint against the quality of product we shall redeliver the product subject to satisfaction of recipient. But all such claim should be raised within 24 Hours of delivery. Refund can also be made depending on nature of complaint and any decision to refund is sole prerogative of the owner of the website.
  • In case a customer wants to cancel an order he needs to do it at least 24 Hours before the date of delivery or the date of shipment. However in all such cases 7% of the ordered amount will be deducted towards credit card processing expenses.
  • The owners of the site retains the right to refuse any order unconditionally.
  • Prices of items which are subject to MRP restrictions are being sold on the website after adding up costs of our services, delivery and online transactions cost. The distribution could not be shown separately
  • We do guarantee the delivery on date BUT we don't guarantee the delivery on any particular time. We do try to deliver well within your mentioned time but we do not guarantee that. And normally we shall process the order for delivery as soon as possible ignoring your specific instruction to deliver at or before a particular time.
  • The various logos/Trademark backed by product being sold by us on the website belong to respective companies and they are the owner of said Logo/Trademark.
  • Right of Refusal: Honeychain.com reserves the right to refuse delivery of any order without assigning any reason whatsoever to the customer. However, in all such cases Honeychain.com will refund the amount paid by customer in full.

Online Honey stores in Bangladesh