Respective Brand owners will be responsible for the quality & ingredients of the product.
You can lodge complaints on them through us, if the quality is not found up to the mark.
Delivery schedule varies between 1-3 business days depending on the destination city or town.
However, In Dhaka city we deliver on the same day, outside Dhaka it takes 2-3 business days.
Delivery of certain items may not be possible under certain uncontrollable circumstances.
However, you always have a right to get 100% refund of your money if product is not received as described.
No claim of what so ever nature under any circumstances will be tenable other than the claim for 100% refund of payment made.
All such claims if any, are to be raised within 24 hours of delivery/non delivery.
In case of any acceptable complaint against the quality of product we shall redeliver the product subject to satisfaction of recipient.
But all such claim should be raised within 24 Hours of delivery.
Refund can also be made depending on nature of complaint and any decision to refund is sole prerogative of the owner of the honeychain.com.
In case a customer wants to cancel an order he needs to do it at least 24 Hours before the date of delivery or the date of shipment.
However in all such cases 2% of the ordered amount will be deducted towards bKash/Rocket processing expenses.
The owners of the site retains the right to refuse any order unconditionally.
MRP restrictions are being sold on the website after adding up costs of our services, delivery and online transactions cost.
The distribution could not be shown separately We do guarantee the delivery on date
BUT we don't guarantee the delivery on any particular time. We do try to deliver well within your mentioned time but we do not guarantee that.
And normally we shall process the order for delivery as soon as possible ignoring your specific instruction to deliver at or before a particular time.
The product being sold by us on the website belong to respective companies and they are the owner of said Logo/Trademark.
Right of Refusal: Honeychain.com reserves the right to refuse delivery of any order without assigning any reason whatsoever to the customer.
However, in all such cases Honeychain.com will refund the amount paid by customer in full.

HoneyChain.com the One & Only Online Honey Store in Bangladesh